Privacy Policy of 977bd
At 977bd, we believe that your personal data belongs to you. This Privacy Policy explains exactly what information we collect, why we collect it, how we use and protect it, and what rights you have as a registered player based in Bangladesh.
SSL Encryption
All data transmitted between your browser and the 977bd platform is protected by industry-standard SSL/TLS encryption. Your credentials and payment details are never sent in plain text.
Minimal Data Collection
977bd collects only the personal information strictly necessary to operate your account, process payments, and meet compliance obligations. We do not harvest data beyond what this policy describes.
No Data Selling
977bd does not sell, rent, or trade your personal data to any third party for their own marketing purposes. Data shared with service partners is strictly limited to what is needed to deliver the 977bd service.
Your Control
You have the right to access, correct, or request deletion of your personal data at any time. Contact our support team and we will fulfil your request within a reasonable timeframe as described in this policy.
Transparent Cookie Use
We use cookies strictly for session management, security, and anonymous analytics. We do not use third-party advertising cookies or cross-site tracking pixels that profile your wider browsing behaviour.
Defined Retention Periods
977bd retains personal data only for as long as is necessary to fulfil the purpose it was collected for, plus any additional period required by law. Once the retention period expires, data is securely deleted or anonymised.
Information We Collect
977bd collects personal information through several channels: when you register an account, when you make deposits or withdrawals, when you interact with games and betting markets, and when you contact our support team. Below is a detailed breakdown of the categories of data we collect.
| Data Category | Examples | When Collected |
|---|---|---|
| Identity Data | Full legal name, date of birth, nationality, National ID or passport number | Registration & KYC verification |
| Contact Data | Mobile phone number, email address, residential address (Dhaka, Chittagong, Sylhet, or elsewhere in Bangladesh) | Registration & account updates |
| Financial Data | bKash / Nagad / Rocket / Upay account numbers, bank account references, transaction amounts in ৳ | Deposits & withdrawals |
| Gameplay Data | Game history, bet amounts, win/loss records, session timestamps (Bangladesh Standard Time, UTC+6) | During active play sessions |
| Technical Data | IP address, device type, operating system, browser type, referring URL | Every site visit |
| Communications Data | Support chat transcripts, email correspondence content, submitted feedback | When you contact support |
| Verification Documents | Scanned National ID card, passport photo page, proof of payment method ownership | KYC process before first withdrawal |
How We Use Your Data
Every piece of personal data collected by 977bd is used for a defined, specific purpose. We do not use your data for any purpose beyond those listed below without first obtaining your explicit consent.
We use your identity and contact data to create and maintain your 977bd player account, authenticate your login sessions, and communicate important account notices — such as security alerts, withdrawal confirmations, and policy updates — to your registered email address or phone number.
Your financial data (bKash, Nagad, Rocket, bank account references) is used exclusively to process your deposit and withdrawal requests accurately and securely. Transaction records are retained to resolve any payment disputes and to meet financial record-keeping obligations.
We use identity documents and financial data to verify that you are who you say you are, that you are aged 18 or above, and that the payment method you use is registered in your own name. KYC is a standard compliance requirement for all online gambling platforms and protects both players and the platform from fraud.
Gameplay data — including session lengths, bet frequency, and deposit patterns — is analysed by our responsible gaming systems to identify signs of problem gambling behaviour. Where warning indicators are detected, 977bd may proactively contact the player or apply protective account restrictions in line with our Responsible Gaming policy.
Technical data (IP addresses, device identifiers, session metadata) is used by our security systems to detect and prevent unauthorised account access, fraudulent transactions, bonus abuse, collusion, and other prohibited conduct as defined in our Terms & Conditions. This processing is essential to protect all 977bd players.
When you contact the 977bd support team via email or live chat, we use the personal data you provide — together with your account history — to investigate and resolve your query as efficiently as possible. Support transcripts are retained for quality assurance and dispute resolution purposes.
977bd may be required by applicable law or lawful authority to process, disclose, or retain certain personal data. In such cases, we will comply with the legal obligation while taking reasonable steps to minimise the data shared and to notify you where we are legally permitted to do so.
Aggregated, anonymised data derived from gameplay and browsing behaviour is used to improve the 977bd platform — for example, identifying pages with poor performance, understanding which game categories are most popular among Bangladeshi players, and optimising the deposit flow. This analysis uses anonymised data and cannot be used to identify individual players.
Legal Basis for Processing
977bd processes your personal data on one or more of the following lawful bases, depending on the specific processing activity involved. We do not process personal data without a valid legal basis.
Contractual Necessity
The majority of personal data processing by 977bd is necessary for the performance of the player account contract. When you register an account and agree to our Terms & Conditions, you enter into a contract with 977bd. Processing your identity data, contact data, financial data, and gameplay data is necessary to fulfil that contract — specifically to create your account, verify your identity, process payments, and deliver the gaming service you have signed up for.
Legal Obligation
Certain processing activities are required by law. Specifically, identity verification (KYC), transaction record-keeping, and the detection and reporting of suspicious financial activity are obligations that 977bd must fulfil regardless of player consent. This processing is non-optional and cannot be declined by registering with the platform.
Legitimate Interests
977bd processes technical data (IP addresses, device data, session metadata) on the basis of legitimate interests — specifically, our legitimate interest in operating a secure platform, preventing fraud, protecting player funds, and maintaining the integrity of our games. We have assessed that this processing does not override the fundamental rights and freedoms of our players, given the limited nature of the data involved and the robust security controls we apply.
Consent
Where 977bd processes personal data for purposes that go beyond what is strictly necessary — for example, sending you optional promotional communications about new games, seasonal offers (such as Eid or Pohela Boishakh promotions), or tournament announcements — we will seek your explicit consent before doing so. You may withdraw consent for marketing communications at any time by contacting [email protected] or updating your account preferences.
Data Sharing & Disclosure
977bd does not sell your personal data. We share data only with carefully selected service partners who help us operate the platform, and only to the extent strictly necessary for that purpose.
To process your deposits and withdrawals, 977bd shares necessary financial data with your chosen payment provider — bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, Visa, or Mastercard. The data shared is limited to what is required to execute the specific transaction. Each payment provider operates under its own privacy policy and is an independent data controller for that transaction.
Third-party game providers (such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi) may receive a session token and anonymous player identifier to deliver their game content within the 977bd platform. These providers do not receive your full name, contact details, or financial data. Game session data is processed by them solely to deliver and record the game round.
977bd uses third-party KYC and identity verification services to validate the authenticity of documents provided during the verification process. Your identity documents are transmitted to these services via encrypted connection and are not retained by the verification provider beyond the period necessary to complete the check.
977bd employs third-party security tools for fraud detection, bot prevention, and IP reputation checking. These tools receive limited technical data (IP address, device fingerprint, behavioural signals) to assess transaction and session risk. No personally identifiable information beyond what is strictly necessary for the risk assessment is shared with these providers.
977bd may disclose personal data to law enforcement agencies, regulatory bodies, or courts where required to do so by applicable law, or where we have a good-faith belief that disclosure is necessary to prevent fraud, protect player safety, or defend 977bd's legal rights. We will disclose only the minimum data required in such circumstances.
Under no circumstances does 977bd sell, rent, trade, or otherwise transfer your personal data to third parties for their own independent marketing, profiling, or commercial purposes. Any third party receiving 977bd player data does so solely as a data processor acting under our instruction and under a contractual data processing agreement.
Data Retention
977bd retains personal data only for as long as necessary to fulfil the purpose it was collected for, or as required by applicable law. The table below sets out our standard retention periods by data category.
| Data Category | Retention Period | Basis |
|---|---|---|
| Account & Identity Data | Duration of account plus 5 years after closure | Legal obligation / fraud prevention |
| KYC Verification Documents | 5 years from the date of the last transaction | Legal obligation |
| Financial Transaction Records | 7 years from transaction date | Legal obligation (financial records) |
| Gameplay History | 3 years from session date | Contractual / dispute resolution |
| Support Communications | 2 years from last contact | Legitimate interest (quality / disputes) |
| Technical / Log Data | 90 days | Security / fraud detection |
| Marketing Consent Records | Until consent is withdrawn, then 1 year | Legal obligation (proof of consent) |
| Anonymised Analytics Data | Up to 24 months | Legitimate interest (platform improvement) |
Your Privacy Rights
As a 977bd player, you have a number of rights with respect to your personal data. We are committed to honouring these rights promptly and transparently. All requests should be submitted to [email protected].
You have the right to request a copy of the personal data that 977bd holds about you. Upon receipt of a verified request, we will provide a summary of your data in a readable format within a reasonable timeframe. We may ask you to verify your identity before fulfilling an access request to protect against unauthorised disclosure.
If any personal data held by 977bd is inaccurate or incomplete, you have the right to request that it be corrected. You may update basic contact details (email address, phone number, address) directly through your account settings. For changes to identity data (name, date of birth), contact [email protected] with supporting documentation.
You may request that 977bd delete your personal data. We will fulfil erasure requests where the data is no longer necessary for the purpose it was collected, where you withdraw consent (for consent-based processing), or where the processing has no legitimate legal basis. Note that erasure requests cannot override legal retention obligations — financial transaction records, for example, must be kept for 7 years regardless.
You have the right to request that 977bd restrict the processing of your personal data in certain circumstances — for example, while you contest the accuracy of your data, or while a request for erasure is being assessed. During a restriction period, 977bd will continue to store your data but will not actively process it beyond what is required for storage and security purposes.
Where processing is based on your consent or on contractual necessity, and is carried out by automated means, you have the right to receive a copy of your personal data in a structured, commonly used, machine-readable format. You may also request that 977bd transmit this data directly to another service provider where technically feasible.
You have the right to object to processing carried out on the basis of legitimate interests — including profiling for fraud detection and security purposes — where you believe your individual circumstances override 977bd's legitimate interests. We will assess each objection on its merits and respond in writing. Note that objecting to fraud-prevention processing may result in restrictions on your account.
Where 977bd processes your data on the basis of your consent — for example, for optional marketing communications — you may withdraw that consent at any time by contacting [email protected]. Withdrawal of consent does not affect the lawfulness of any processing that took place before the withdrawal. It also does not affect processing carried out on other lawful bases such as contractual necessity or legal obligation.
Data Security
977bd takes the security of your personal data seriously. We maintain a comprehensive set of technical and organisational security measures to protect your information against unauthorised access, accidental loss, destruction, or disclosure.
TLS Encryption in Transit
All communications between your browser or device and the 977bd platform are encrypted using TLS 1.2 or higher. This prevents interception of your login credentials, payment data, and gameplay activity in transit.
Encryption at Rest
Sensitive personal data including identity records, KYC documents, and financial data is encrypted at rest using AES-256 encryption. Even in the event of a storage breach, this data would not be readable without the decryption keys.
Access Controls
Access to production systems and personal data is restricted to authorised 977bd staff with a verified need. All staff access is logged, monitored, and subject to regular review. Former employees have access revoked immediately upon departure.
Incident Response
977bd maintains a documented data breach response plan. In the event of a breach that poses a risk to player rights and freedoms, we will notify affected players and relevant authorities as required by applicable law, without undue delay.
Player account passwords are stored as salted cryptographic hashes. 977bd staff cannot view your password in plain text. If you forget your password, it must be reset — it cannot be retrieved. We strongly recommend using a unique, strong password for your 977bd account and enabling any available two-factor authentication features.
While 977bd implements robust security measures on the platform side, you are responsible for keeping your login credentials confidential. Do not share your 977bd username or password with any third party. If you suspect your account has been compromised, contact [email protected] immediately. 977bd will never ask for your password via email or chat.
Changes to This Privacy Policy
977bd reserves the right to update or amend this Privacy Policy at any time. When we make material changes to this policy, we will notify registered players via their registered email address or via a prominent notice on the 977bd platform at least 14 days before the changes take effect.
The effective date at the top of this policy will always reflect the date on which the current version came into force. We encourage you to review this Privacy Policy periodically to stay informed about how 977bd protects your personal data.
Your continued use of the 977bd platform after a policy update takes effect constitutes your acknowledgement of the revised policy. If you do not agree with a material change, you should close your account before the effective date by contacting our support team.
Privacy Enquiries & Complaints
If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or believe that 977bd has handled your personal data in a manner inconsistent with this policy, please contact our privacy team using the details below.
We treat all privacy enquiries seriously and aim to resolve complaints fairly and transparently. All communications regarding privacy must be sent to us in writing via email.
Your Data Is Safe with 977bd
We protect your personal information with industry-standard security. Explore the platform with confidence — browse our casino, follow live cricket, or check out our FAQ for more answers.